Sales Administrator

Do you have exceptional customer service skills and enjoy interacting with people? Then a career as a sales administrator is perfect for you?

The role of a sales administrator involves dealing with customer requests and providing information on stock availability and quotations.

Main Responsibilities:

• Sales order processing
• Provide end to end client support
• Handling customer queries
• Follow up customer quotations
• Follow up for payments and customer confirmations
• Maintain and develop the existing customer database
• Liaising with external departments and suppliers in UK and Europe to ensure goods are shipped to deadline
• Coordination of shipments and deliveries
• Accurately process customer orders and action amendments accordingly
• Provide updates to customers regarding progress of orders, any production, delivery, credit or other issues affecting the order
• Resolve and process required paperwork relating to any invoice, delivery or other queries raised by customers

What you will need?

• Sales Administration and Customer Service experience is essential
• Experience in Sales order processing is advantageous
• Ability to to learn lots of products
• Excellent attention to detail with accurate data entry skills are essential
• Strong communication and rapport building skills
• Ability and confidence to handle conflict and resolve problems arising to ensure delivery deadlines are met
• Excellent standard of English both written and spoken and Maths
• Worked as part of a small team

Temp to Perm after 12 weeks

Please get in touch today :)