Sales Administration Manager

JRRL are seeking a Sales Administration Manager to join our client in Westerham. You will be responsible for ensuring the smooth running of the sales department, maintaining relationships with clients, and ensuring an efficient and professional service from start to end. 

Duties of the Sales Admin Manager:

• Managing, supporting, and aiding in organising the surveyors and sales administrators’ workloads
• Logging new quote or job opportunities on the Service-Tracker system
• Typing out quotations and proposals received from surveyors and other members in the sales team when required.
• Allocating surveys and new business leads to surveyors or relevant members of staff.
• Receive draft quotations from surveyors and delegate them to office administrators to ensure it is typed and proofed before sending them out.
• Save all relevant quotation documentation within the correct folders in the shared drives.
• Creating PDF documents of quotes and sending them to the client
• Send out hard copies of the above quotes via post during the week, where applicable
• Update Service-Tracker with the relevant quote information and costs.
• Logging quotes and/or updating relevant information on client portals.
• Proofing of typed documentation to be sent out.
• Cold calling (from time to time) to find out about a company’s approved contractor database and what procedures to follow to get on that list.
• Follow up the quotes to ensure the client has received it.
• Ensure relevant contact is made with leads generated by the surveyors.
• Provide support to surveyors where required.
• General problem solving
• Developing Service-Tracker to better the administration side
• Producing contracts for new clients
• Reporting figures to the sales manager monthly
• Assisting the surveyors with any queries with tasks such as commission and updating Service Tracker
• Covering the workload of team members absent due to sickness / annual leave
• Proofreading quotations compiled by the Sales Administrators
• PA to company directors

Person Specification of the Sales Admin Manager:

• Experience in managing/leading a team.
• Ability to prioritise workloads.
• Proficient in Microsoft Office, including knowledge of PowerPoint and Excel.
• Previous experience dealing with reactive/ planned maintenance would be desirable.
• Numerate, with strong attention to detail.