Safeguarding Triage Officer

Connect2Luton are excited to recruit a Safeguarding Triage Officer on behalf of Luton Borough council.

Purpose of position:

Working closely with adults at risk, professionals and members of the public within and outside the Borough of Luton, you will fulfil the duties and responsibilities of Social Care Assessor in the Adult Safeguarding Team. Your role will be to receive all Safeguarding concerns into Adult Social Care, instigating the first stage of the enquiry process by analysing and processing the concern for appropriateness using the department's policies and procedures.

Within this role you will respond to complex and high-risk concerns in a timely manner to gather information from a range of agencies to protect adults at risk of abuse and neglect. You will work in the best interests of vulnerable adults, ensuring compliance with relevant legislation, case law and sector led initiatives at all times.

Principal Responsibilities:

• Act as the co-ordinator and initial triage function for all safeguarding concerns into Adult Social Care, gathering and analysing intelligence from partner agencies in a timely manner to fully risk assess and respond to seriousness and appropriateness on a case by case basis. You will liaise closely with the Advanced Practitioners and intervene in emergency situations to protect adults at risk of abuse or neglect by initiating the appropriate steps in the safeguarding process.
• Engage with professionals and members of the public in an educational capacity, providing advice prior to concerns being made and feeding back to referrers when the safeguarding threshold is not met at the triage stage, in order to reduce inappropriate concerns into the department
• Create and keep accurate and appropriate case records, statistics and information on the Adult Social Care case recording system for all concerns made, reviewing and flagging patterns of abuse to the Advanced Practitioners and/or Team Manager
• Work with other professionals and partners to achieve effective joint working through initiatives that require a multi-agency approach, participating in and organising multi-agency meetings and delivering training, as required
• Oversee and monitor enquiries undertaken by external providers, liaising with social workers and administration clerks to ensure these are accurately captured on the case recording system
• Contribute to the development of directorate projects, strategic plans and / or Borough wide and neighbourhood projects, as required
• Carry out other tasks as requested by the Safeguarding Team Manager

Skills and Experiences:

• Demonstrable experience in a social care or health setting with adults, families, carers and professionals
• Experience of contributing to the safeguarding of adults
• Experience of analysing safeguarding information
• Experience of initiating appropriate steps in safeguarding process
• Able to meet deadlines and to work productively in a pressurised environment
• Able to lead, co-ordinate and instigate safeguarding processes for all safeguarding concerns and concerns raised
• Able to work collaboratively and communicate effectively with individuals and representatives of other agencies working with or in the best interests of vulnerable adults
• Able to analyse and make sound decisions within own area of responsibility
• Able to demonstrate a good working knowledge, understanding and application of social care legislation, statutory guidance, case law and sector led initiatives relating to safeguarding
• NVQ Level 3 in Health & Social Care or equivalent experience
• Flexible and able to occasionally work outside normal office hours in a range of public and private settings
• Disclosure and Barring Service (DBS) Clearance

About Us

Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.

Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.

We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.