Reward and HR Administrator

About the role

The Reward & HR Administrator role is a new position that sits within the HR Operations team with a primary focus on Reward. You'll play a really important part in making our reward processes operate as efficiently and effectively as possible. As the Reward & HR Administrator you'll also support a range of broader HR administrative processes, designed to create a great place to work for our colleagues.

Joining a high-performing, highly engaged People team, there’s great exposure to the breadth of HR disciplines in this role. It would suit a problem solver, someone who gets a buzz from putting things right for colleagues. You'll enjoy making a real difference every day to the experience our colleagues receive, including improving processes and supporting our automation agenda.

The role is offered on a part-time basis, 22.5 hours per week. We're flexible regarding the days and hours worked, although it might particularly suit someone looking to work between school drop-off and pick-up hours. We're passionate about flexible working, but also passionate about our team ethos. We work hard but we have fun doing it. You'll be happy to work 2 days per week from the office, from either our Bristol, Peterborough or Birmingham (Rubery) office.

Key responsibilities will include:

• Fulfilment of routine reward and benefits queries raised by colleagues through our central ticketing system.
• Monthly benefits management. This will involve the preparation and upload of data, liaison with external providers, national minimum wage salary checking, invoice reconciliation, etc.
• Maintaining recognition budgets, updating leadership community on new monthly allocations
• Providing administrative support to UK, ROI & India annual benefits programmes before, during and after active selection windows.
• Liaising with the Payroll team to ensure salary, pensions and benefits-related administration is progressed accurately and in a timely way to meet monthly deadlines, and that errors / issues are rectified swiftly.
• Periodically, producing bulk mailings for bonus letters and other ad-hoc letter distribution.
• Working with Talent Acquisition and IT teams to support the management of the end-to-end joiner, mover and leaver processes, procurement tasks and travel enquiries, supporting occupational health processes, pre-employment checks, contracts of employment, health screening, processing leavers, policy enquiries and other basic HR queries.
• Promoting colleague and manager self-service using the various HR channels available.
• Processing invoices for suppliers and external agencies, and other general administration duties to support the wider People team.

You'll always be looking to identify opportunities for process improvement / automation as appropriate. Naturally your role will involve some handling of sensitive information, so you'll also ensure the appropriate level of data protection and confidentiality in your work.

Skills & experience

• Experience of working in a HR or Reward function is preferable.
• You'll demonstrate ownership, accountability and prioritisation skills, with proven experience delivering on multiple competing deadlines.
• High level of attention to detail - you'll take pride in the accuracy of your work.
• Strong customer focus - you'll understand that each interaction is an opportunity to delight a colleague.
• Strong written communication - you can break down complex situations and explain them simply.
• A focused, analytical and numerically strong administrator who is organised and methodical in your approach to prioritising, delivering and completing work.
• Restless curiosity - you challenge the status quo and seek opportunities to improve the way we do things.
• Gets stuck in - you have high determination and commitment to achieve results and hit deadlines.

Benefits & culture

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

• Unstoppable together.
• Always learning.
• Make it count.
• Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

• A competitive base salary.
• 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension scheme with company contributions up to 8.5%.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.