Retail Area Manager

Woodgreen currently has an exciting opportunity to join our Retail Team as Retail Area Manager. The successful candidate will use their commercial knowledge and experience to oversee multiple shops in order to drive sales and maximise profits. During a period of transformational change their exceptional leadership skills will empower and support their team to achieve their targets which in turn supports our income generation strategy ensuring a brighter future for animals in need.

Founded in 1924, Woodgreen Pet Charity’s mission is to care for vulnerable pets, whether they have been abandoned, neglected, are vulnerable or simply need a home. Our retail estate is a key piece of the puzzle as we look to diversify our income streams to support more pets and their people. By developing and leading our passionate shop teams to be the face of Woodgreen on the High Street, you will play a pivotal role in driving our mission forward. You will;

• Coach, Lead, and Inspire: Working closely with your team you will foster a culture of collaboration and growth. You will be confident to address challenges head-on but to also to celebrate successes.
• Achieve Sales Targets: With a sharp focus on financial goals, you will lead your area to meet and exceed sales targets. You will maximise retail profit by driving donated sales, new goods sales, Gift aid and fundraising income whilst also controlling variable costs. You will monitor each shops sales performance against a weekly budget, taking action as necessary to improve sales performance where shops are under-performing.
• Recruit and Develop Talent: Building a high-performing team is key. Working alongside Woodgreen’s People Team, you will recruit, develop, and retain top-notch staff across all roles, nurturing their skills and potential to drive performance.
• Ensure Compliance: Across your designated area you will ensure in-shop compliance with organisational policies and Woodgreen’s Ways of Being, with a strong understanding of safeguarding in the charity retail environment.
• Analyse Data for Insights: Using relevant financial data you will make informed commercial decisions in order to guide your area towards profitability and sustainability.
• Set Standards: By maintaining sector-leading standards in customer service and in-store merchandising, you will ensure an exceptional shopping experience for our customers.
• Drive Donations: By encouraging and supporting your Shop Management team to initiate and lead area-driven initiatives your area will generate quality donated goods, fuelling Woodgreen’s mission to support animals in need.
• Engage with Communities: At the heart of our community strategy Woodgreen aspires to ensure that our shops are not just places of retail, but integral parts of the communities we serve.

In return we can offer you;

• A competitive starting salary of £34,730 - £42,446 per annum depending on experience.
• Generous car allowance
• 36 days annual leave entitlement (inclusive of bank holidays) which will increase with length of service to a maximum of 40 days
• Up to 8% employer pension contributions (based on employee contribution level)
• Support towards healthcare costs (cashplan) and wellbeing
• Free access to Headspace
• Life assurance scheme (4 x salary)

Successful candidates will be invited to attend an Assessment Day at our Godmanchester site on Tuesday 4th June.

Please note that this role is subject to a range of pre-employment checks to include an enhanced DBS check.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.