Repairs and Voids Team Leader

Repairs and Voids Team Leader

Location: Grimsby, Lincolnshire

Salary: £41,813 per annum

Are you ready for your next career challenge?

Are you ready make a difference?

If the answer is yes, then the company would love to hear from you.

They're looking for a Repair/Voids Team Leader with a minimum of 2 years supervisory experience, to join their Repairs/Voids team in Grimsby.

As a Team Leader you will be responsible for ensuring the In-House Repairs or Voids Service is delivered to their customers in line with their vision and values, you will ensure all repairs (whether in customers’ homes, void properties, or on the estates or schemes) are delivered right first time, safely, in line with the repairs policy and within their budget parameters. A high understanding of Damp & Mould related issues is paramount for this role. You will lead a team of operatives ensuring that operational and commercial targets are met and that your team are led effectively and ensuring that behaviours are in line with the company’s Code of Conduct.

Ideal candidate must live within travelling distance to the Grimsby office.

What is the company like to work for?

They’re a local housing association with their roots firmly fixed in their Grimsby and Boston communities, many of their colleagues were born in the same areas that they serve. This gives their teams an additional sense of purpose to improve the lives of the customers.

There is a strong sense of togetherness across the organisation, their culture encourages accountability, cross-departmental collaboration and they welcome the opportunity to improve through feedback.

They’re committed to creating great homes and strong communities. Their vision for Equality, Diversity and Inclusion is to be an open, inclusive organisation that recognises and respects all their communities and supports everyone to thrive.

What benefits will I get from working for the company?

• An employee wellbeing package worth up to £1200 annually through the benefits partner Westfield Health
• Discounted Shopping Vouchers through Westfield Health
• Opportunities to learn new skills and knowledge through their fantastic corporate training programme
• A superb employer salary sacrifice pension scheme with up to 12% paid by the company
• 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service
• The ability to earn additional holiday days through full attendance
• Mental Health First Aiders across the business, let’s be there for each other!
• Career Development & Encouragement

What will I be asked to do as a Team Leader?

• Lead a team of operatives to provide repairs to their customers’ homes as a part of the In House Repairs Service.
• You will proactively manage your team using all management information available now or in the future ensuring that you and your team work safely to the policies and procedures of the company and that operational and commercial targets are met whilst putting the customer first.
• You will ensure that their customers, the public and your team of operatives are safe and that the work they undertake is safe by ensuring they are suitably trained and that they are compliant with all mandatory training at all times, that they comply with all of the company’s safe systems of work and risk assessments and carry out dynamic risk assessments as the situation requires.
• You will audit every Engineer in your team at least every two weeks to ensure compliance with the company’s Health & Safety requirements, you will act immediately if an incident occurs or if audits show a failure to comply with Health & Safety standards or if improvements are required.
• You will ensure any colleagues who work out of hours take the appropriate rest break
• You will arrange and lead tool box talk meetings and other team meetings with your team at least monthly or more often as required to ensure all team members are informed of ongoing changes in policy, procedure, legislation, guidance or other requirements and ensure that all team members attend these meetings and that attendance and comments are recorded

What skills, attributes and experience will I need as a Team Leader?

• You are highly motivated, enthusiastic and ready for any challenge.
• You have a minimum of two years’ experience of working in a Repairs Service environment.
• You have exceptional organisational skills with attention to detail.
• Commercially aware and with an eye for value for money.
• You are a strong team player, with the ability to work independently.
• You are confident in dealing with people, and able to communicate clearly and effectively at all levels within the organisation.
• You will need to have a strong understanding of MS Office applications such as Word, Excel, MS Teams and other O365 suite of products.

What opportunities will I have for progression?

They are committed to investing in the development of their employees, and they are proud to say that in 2023, 31% of their vacancies were filled by internal colleagues. There are many opportunities that they will provide you with, to enhance your skills and assist in your career progression so that they are able to retain their best talent.

The natural career progression route that would be applicable to your role is Repairs/Voids Manager.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, then please click apply to be redirected to their website to complete your application.