Repairs Administrator

Repairs Administrator

London Bridge

£24,000

Hyde is looking to recruit a Repairs Administrator.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Repairs Administrator at Hyde, you will be working within Property Services to support with administration work.

Responsibilities

• Manage and prioritise a busy caseload which includes, case management and demonstrating flexibility around priorities.
• Administer new Housing Ombudsman requests for evidence and support with Housing Ombudsman determinations, liaising with key stakeholders to obtain the evidence, labelling and uploading using the Housing Ombudsman Portal.
• Receiving and documenting complaints according to regulatory requirements and policies.

Skills and Experience Required

• Excellent organisational skills.
• Excellent prioritisation and coordination skills.
• Strong administrative skills.
• Proficient in IT skills - including Microsoft office

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer, and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.