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Repairs Administrator

Repairs Administrator

Posted 21 March by Building Recruitment Company
Ended
Salary negotiable
Pool , Cornwall
Contract, part-time
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Posted by Building Recruitment Company

  
  
Repairs Administrator – Part Time
Temporary Opportunity via BRC
  
Job Title:          Repairs Administrator 
Location:         Camborne, Cornwall  (Hybrid working)
Sector:             Social Housing   
Type:                Temporary Contract 6 Months    
Rate:                 £13.45 per hour (PAYE including holiday)  
Hours:              Part time 20 hours + overtime may be available  
  
BRC are working with a reputable Housing  Association to recruit an experienced administrator on a temporary basis for 6 months to support the busy repairs team and contractors delivering works to tenant’s properties
  
Job Information:
  
  • In this role, you will be responsible working closely with the trades team, organising and managing the scheduling of emergency repair work orders, customer appointments and inspections to customer’s properties
  • Manage inbound and outbound calls to and from tenants regarding repairs to their properties
  • Manage repairs requests from tenants, booking and scheduling appointments with contractors and re-scheduling when necessary
  • Liaise with customers on the phone and via email
  • Answer queries raised by tenants relating to works being carried out, timescales and liaise closely with the trades staff and contractors relating to works
  • Monitor and maintain the scheduling systems to ensure status updates are received
  • Maintain and update records on computerised systems, logging information and ensuring data and diaries are up to date and information is accurately logged
  • Act as a point of contact for colleagues and team members, giving guidance and signposting appropriately
  
Job Information:
  • Strong administration and organisation skills
  • Knowledge of using computer systems including Outlook
  • Customer service experience
  
For more information on this role call Branwen on or send a copy of your CV

Reference: 52357464

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