Registration Assistant

Are you looking for a role that suits your flexibility?

Do you have strong organisational skills and key attention to detail?

Do you have a passion for helping individuals navigate important life events?

If so, we'd love to hear from you!

You will be responsible for assisting individuals with marriage registrations, ensuring accuracy and compliance with legal requirements.

This exciting opportunity will be based in the Registration Service. This service is conducted by a Ceremonies Team which delivers civil ceremonies and citizenship ceremonies.

Salary: £14.59 to £15.34 per hour (includes annual leave entitlement)

Contract Type: Casual

Working Pattern: Seasonal (peak between May to September)

Location: Crawley Register Office (Crawley Library, Southgate Avenue, Crawley, RH10 6HG) or Worthing Register Office (Worthing Library, Richmond Road, Worthing, BN11 1HD)

Interview date: 15 May 2024

You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool available.

Successful candidates will need to attend training days which will take place on 03 June and 04 June at Crawley Register Office.

Working For Us

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

Upon joining us you will have access to a range of benefits including the following:

• A excellent local government pension scheme
• volunteering opportunities
• Training and development opportunities, including coaching and mentoring
• A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
• Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our Rewards and Benefits page.

The Opportunity

The ideal applicant will have experience of working within an administration environment, with good communication and IT skills and the ability to work as part of a team.

Delivering good customer service will be key to success in this role, as you will need be confident face to face, liaising with couples and their guests at ceremony venues around the County.

If you have excellent literacy skills, attention to detail, and can thrive in a fast-paced environment, we want to hear from you!

You will be trained to deliver dual roles of both the legal registration of a marriage and conducting legal Civil Marriage ceremonies.

You will deal with all customer enquiries, providing specialist advice, support, and excellent customer service to members of the public wishing to use the service.

Through joining our motivated, public value-focussed, specialist service, you can enjoy a purposeful career and contribute to the provision of a high-quality civil registration service to the residents of West Sussex and the wider public!

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Further Information

The reference number for this role is CPP00856.

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application helppage.

RSi