Regional Manager - Contract Cleaning

REGIONAL MANAGER

The Opportunity

We are a cleaning, security and soft services business operating from regional offices UK wide, serving clients in sectors that include: Commercial, Corporate, Pharmaceutical, Retail, Manufacturing and Education.

We pride ourselves on client satisfaction and the development of our staff through regular training and a shared sense of responsibility, with a family-feel to our business.

A new opportunity to join our growing team to achieve or exceed the regional revenue, profit, sales and budget targets whilst ensuring consistently high-quality standards of service delivery.

The Package

• £45k basic
• Bonus
• Car/Car Allowance
• 35 days holiday per year (including bank holidays)
• Flexible working

The Area

• South Wales
• South West

The Role of the Regional Manager

Business Growth and Profitability

• To ensure action plans are in place and are reviewed on a regular basis to ensure the achievement of all targets set and in line with the business goals.
• To ensure all costs are controlled within budgets.
• Ensure contract prices are reviewed and increases agreed with clients.

Contract/Site Management

• Manage 10 key clients
• Ensure the cleaning specification is implemented and adhered to. Review the contracts as necessary to meet the companies and clients requirements.
• Regular client liaison to monitor standards, satisfaction with the service provided and to build relationships with key clients.
• Ensure the Quality Service Level Indicator/ECAT procedure is implemented and adhered to.

Staff Management

• Managing 2 contract managers and staff on 110 accounts
• To recruit, induct, train and develop direct reports, to ensure a high calibre of capable managers and supervisors. All terms and conditions for management and administration personnel must be agreed with a Joint MD or delegate and HR Director prior to positions being offered.
• To ensure that all managers and supervisors understand and are focused on meeting the Region and company objectives.

Company Procedures

• To take responsibility for all management systems and administration associated with running the region, including payroll, invoicing, materials, equipment, changes to the contract, expenses, vehicles, disciplinary, grievance, staff matters training etc. Whilst ensuring all company and legislation procedures and/or requirements are met.
• To ensure payroll information is completed accurately and costs are controlled within budget.

The Person

• Experience managing revenue from £2 million plus
• A proven track record in managing a team of managers in the contract cleaning sector
• Experience in managing a portfolio of business efficiently and in a professional manner, ensuring a professional image at all times.
• A motivational management style who drives the values of the brand through their team
• A persuasive communicator who can liaise at all levels

Why Work for Us

• Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
• Equal Opportunities Employer who promotes diversity.
• Innovative Approach to the Employee Journey
• A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business