Regional Learning & Development Specialist

Our Client are the largest non-advised life insurance intermediary in the UK, with established locations in Basingstoke, Portsmouth, Southampton, Bristol, Brighton & Bournemouth.

They arrange over 15,000 new customer life insurance policies per month with leading sales conversions and customer satisfaction metrics. Their business is outbound B2C sales from internet generated customer enquiries.

They are proud of their award winning status and 5 star excellent rating on Trust Pilot with over 73,000 reviews, and they have regularly been in the Top 10 UK Companies to work for, as voted by their staff. In 2018 and 2021, they also won the Princess Royal Training for their learning and development programmes. Which they are super proud of too!

Role Description

We are looking for a quality focused learning and development individual to join their award winning L&D team.

Working across the multiple sites, this role will involve the delivery of induction, sales development training, leadership development training, conduct and compliance training and coaching.

They are a Company who supports their teams, and that’s why we need an L&D professional who is not only a great Sales trainer, but also an incredible coach to help their new starters achieve their goals.

Key Responsibilities

• Delivery of induction training (either face to face or virtual classrooms.
• Supporting and guiding sales agents from induction to probation.
• Creating and updating training materials as required.
• Conduct development reviews and coaching sessions with your learners.
• Ad-hoc training requirements, including soft skills, sales training, leadership development or product specific training.
• Call listening and feedback relating to sales agents’ performance.
• Liaison with key stakeholders to ensure training requirements meet business needs.
• Ensuring FCA regulatory training is delivered accurately and to the highest standards.
• Creation of and updating training records.
• Project work as required by the L&D Manager.
• Planning and preparation of training programmes.
• Support employees eLearning through the learning management system.
• Support and promote a culture of learning and development across the business.

Essential Experience

• Experience of working successfully in a fast paced, targeted, and regulated telephone sales environment
• Team player but with the ability to achieve individual success.
• Demonstrable success in a demanding yet rewarding learning and development function.
• Creative and engaging style of training delivery.
• Sales Team Coaching & Development.
• A clean UK Driving Licence, as travel is essential between sites.

There are plenty of benefits to joining this company as well.

• Salary of £30k - £35k basic
• £833 per month additional bonus, payable monthly
• Flexibility to work from home occasionally
• 25 days holiday
• Discounts and rewards platform for employees
• Free employee assistance programme
• Chance to win quarterly incentive trips abroad.

If this sounds like the perfect opportunity for you, please apply today. Good Luck!