Receptionist

Receptionist / Patient Care Advisor

Reports To: Patient Care Advisor Team Leader/Operations Manager

Hours: 35 Hours

Pay: From £12.05 p/h

Staff Group: Administrative & Clerical

Overview

Our client is looking for a hardworking, enthusiastic individual to join their team as a Receptionist / Patient Care Advisor. They are a surgery with over 19,000 patients local to Hyde and surrounding areas.

35 hour working week with sociable hours between 08:00-18:30. Free weekends.

You should be:

Previous experience in General Practice is desirable (but not essential). However, if you do have experience, you may find this role easier if you had been in a patient facing role.

As you will be working with confidential information, maintaining that at all times is important. And as we work in a diverse community, supporting equality and the rights of patients and colleagues is essential.

Computer expertise is a must-have. You will be working with multiple IT systems (EMIS, DocMan, online appointment system) that will be taught on induction.

A permanent contract is subject to a successful six-month probationary period

The Surgery:

They are a large, training practice with over 40 staff.

Our client strongly believes in helping staff be the best they can be. They will help you grow and support you professionally with in-house teaching and regular feedback. And will pay for suitable courses to help you develop - with 50% of staff in all departments currently taking part in training courses.

Staff welfare is important. They pride themselves in team building and creating a happy working environment.

Job description:

Day to day, you will be expected to:

• Communicate with patients and professionals
• Code clinical information and summarise
• Workflow optimisation
• Refer to clinical and non-clinical services
• Assist with medicines management
• Work harmoniously with patients and staff
• Be proactive in fostering a positive working environment

Click apply and you will be taken to complete a short series of questions.