Reception
Reception- London- £25K
We're on the lookout for a welcoming, professional Receptionist to join our London team. As our Receptionist, you'll be pivotal in providing top-notch customer service to all clients and visitors, ensuring their needs are met promptly and efficiently. This role is multifaceted, requiring you to handle various responsibilities with ease.
KEY RESPONSIBILITIES:
* Efficiently manage reception duties with professionalism and courtesy.
* Act as the primary point of contact for clients, visitors, and couriers, providing excellent front-of-house service.
* Handle switchboard operations and manage calls effectively.
* Maintain detailed and accurate call logs when necessary.
* Demonstrate strong attention to detail.
* Facilitate clear communication between customers, suppliers, visitors, and staff, both verbally and in writing.
* Operate standard office equipment, including computers, phones, and photocopiers.
* Perform routine clerical tasks and maintain records as directed.
* Cultivate positive relationships with colleagues, managers, and the public.
* Handle all inquiries with politeness and enthusiasm.
* Ensure consistent attendance, punctuality, and adherence to company procedures.
* Prepare meeting rooms and provide refreshments as needed.
* Keep reception and common areas clean and tidy at all times.
* Enforce security procedures for clients and visitors.
* Conduct regular housekeeping checks to maintain cleanliness standards.
* Manage office supplies and ensure their availability.
* Adhere to all company policies and procedures.
* Represent the company in a professional and responsible manner at all times.
ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS:
* Previous experience in a customer service-oriented role is preferred.
* Ability to work both independently and collaboratively.
* Exceptional organisational skills, with the ability to prioritise tasks effectively in a fast-paced environment.
* Strong interpersonal skills for building positive customer relationships.
* Demonstrated ability to monitor systems and ensure compliance.
* Confident communication and presentation abilities.
* Comfortable engaging with clients and asking questions.
* Positive and upbeat attitude.
* Proficiency with computers and willingness to learn new IT/Telephony systems.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Reference: 52491781
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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