Quality Manager

IPP Pooling have an exciting opportunity for a Quality Manager to join their team.

Location: Office and field based

Salary: Competitive

Job Type: Permanent, Full-time

About Us:

IPP is part of a European group of companies (Faber Group) and the UK operation consists of around 85 people. As a result, we enjoy the autonomy that affords with the backing of a larger organisation. The business has been operating in the UK since 2005, we are open to change and proud of our commercially dynamic approach.

We work together with our customers, so that they can focus on their core business. We innovate and invest in circular concepts to enhance environmental improvements. We have an ambitious corporate social responsibility programme in place to create a positive impact, driven by our responsibility to carry with care.

You should have a desire to be a part of our success, and to contribute to the future of the business. You will be creative and motivated, you will connect with our values - CARE, DARE, DELIVER - and, you will embrace the purpose of IPP - CARRYING IMPACT. You will see the value in challenging the status quo in a respectful and collaborative way.

Quality Manager - The Role:

The primary function of this role is the control, monitoring and enforcing of pallet and materials quality to ensure that the documented specifications for manufacture and depot operation are adhered to, as well as being the link between the Depot Team and the Depots to achieve and enforce performance according to our requirements.

The role is critical in providing our customer base with usable pallet that meets with the IPP Pallet Specification. It is also crucial to the business in terms of circular economy, maximising the usable lifespan of our pallets.

This is a field based role requiring travel across UK & Ireland, and occasional overnight stays are an essential requirement.

Quality Manager - Key Responsibilities:

- Maintain a full understanding of the manufacturing specifications and the Depot Manual

- Ensure consistent quality against our documented specification at all depots within remit to ensure that all sorting, repairing and other operations are correctly carried out to standard by supporting and working together with the responsible Depot Operator, including ensuring the effective training of Depot staff

- Monitor, control and manage repair rates at all depots within remit, working together with the Quality Operations Manager and Depot Operations Manager

- Work together with Quality Operations Manager, Depot Operations Manager and Depot Operators to implement and maintain best practice and consistency across the depot network

- Ensure that quality, monthly and heat-treatment audits are carried out in the required time scales at all Depots within remit and results reported and escalated as required

- Always work at reducing repair percentage at Depots through constantly working with the depot operator and operatives by applying our 'One more Trip’ philosophy whilst maintaining documented quality standards

- Work together with the Depot Operators and the Depot Operations Manager to monitor and manage the level of Repair pallet stock at depots according to our KPI requirements

Quality Manager - You:

- A-Level (minimum) or equivalent experience

- You will have at least 3 years’ experience within a logistics or quality environment, or within a pallet environment where you will have gained a good working knowledge of wooden pallets and ideally extensive experience in their sort and repair

- With strong communication skills you will be able to build good working relationships with all stakeholders to ensure our network is operating in an efficient and cost effective manner

- You will be capable of enforcing our processes and specifications at depot operators and others and be capable of competently and confidently undertaking investigations and visits at customer locations and of convincing them of outcomes

- Our business is a data rich environment, you will, therefore, be comfortable analysing and acting upon data and information to drive performance and cost reduction

- Intermediate Excel and Microsoft Suite skills.

- Full UK driving licence.

To submit your application for this exciting Quality Manager opportunity, please click 'Apply’ now.