Property Manager

We are looking to recruit a well organised, forward-thinking Property Manager, to add to our growing Property Management department. This role within the team, presents an opportunity to join our vibrant and dynamic business.

With our people and customers at the heart of everything we've done for the past 22 years, we want to hire someone to slot into our fast-paced environment. Ideally, it would be beneficial if the candidate has previous experience in a property, or facilities related role.

Benefits:

· Pension scheme

· Annual bonus

· Employee loan scheme

· Car allowance (£3,300 per annum)

· Complimentary birthday off each year

· Additional complimentary festive leave

· 3 'hour back' vouchers per year

· All expenses paid Summer & Christmas nights out

· Early finish on a Friday

· Group Life Insurance

· Extra 15 minutes for lunch when it's warm & sunny

· Monthly fully paid staff lunch

· Kitchen stocked with essentials to help yourself to

· Group challenges with prizes up for grabs

Main Responsibilities:

Customer experience & engagement:

· Responsible for the delivery of the customer experience

· Building and maintaining relationships with both customers and contractors

· Responsible for creating and distributing regular customer communications

· Conduct regular owners’ meetings, in both individual and group settings

· Plan, attend and manage evening AGM’s for portfolio sites

Portfolio management:

· Responsible for instructing and monitoring both reactive and proactive repairs

· Manage and co-ordinate customer insurance claims process

· Conduct regular property visits

Specific skills, capabilities & requirements:

· Previous experience in a property role

· Strong communicator

· Ability to work well as part of a team

· Proficient using Office 365

· Ability to work to targets

· Works well under pressure

· Previous experience using a CRM based system is preferable, but not essential