Property Administrator

Property/Customer Service Administrator

Location: Southend on Sea, Essex

Salary: Negotiable

Hours: Monday to Friday, 9am - 5:30pm

Type: Contract - 11 Months

Start: June 2024

Day to day duties will include:

• General Ad-Hoc duties as instructed by Finance Manager
• Handling general leasehold enquiries over the phone and in writing
• Overseeing the departments inbox
• Processing card payments
• Arrears Recovery
• Account/Dispute resolution
• Invoicing
• General account administration
• Banking allocation

The successful candidate should:

• Have customer service experience and a good telephone manner
• Have some knowledge of Credit Control and Arrears Recovery as well as an interest in Insurance and Banking allocation
• Be self-motivated and confident
• Have a good knowledge of Microsoft Office and related programs
• Be organised and meticulous in their approach to daily tasks
• Have good communication skills both written and verbal
• Be capable of meeting deadlines and handling large work volumes
• Be able to prioritise workloads and manage time effectively

Benefits:

• Ability to work from home (after completion of probation)
• Vitality Health Scheme (following a years’ continuous service)
• Employee of the month (£250 bonus)
• Discretionary annual bonus
• Summer ball and quarterly events organised by the staff led social committee
• Pension scheme following three months of service
• Invested learning (ongoing CPD)
• 20 days holiday + bank holidays (incurring 1 day per year following 2 years’ service up to a maximum of 25 days)
• Onsite parking (first come first serve basis)