Property Administrator

About Us: We are a small but dynamic team of letting and property managers based in Wandsworth, London, dedicated to providing exceptional service to our clients. Our office environment is collaborative, supportive, and focused on achieving excellence in property management.

Position Overview: As a Property Administrator, you will report to the Senior Property Manager, providing essential support in managing a range of administrative tasks. On joining our small, close-knit team, you will discover genuine job satisfaction by embracing this pivotal role within our friendly and supportive company. Your contribution will be instrumental in maintaining our high standards of service delivery.

This role requires keen attention to detail, robust organizational skills, taking initiative and the ability to think practically and solve problems efficiently. You'll have the opportunity to make a significant impact and grow professionally in a collaborative environment where your efforts are valued and recognized.

Key Responsibilities:

1. Administer Fixflo / Arthur Online: Maintain comprehensive and up-to-date records related to properties, tenants, maintenance requests, and lease agreements. Ensure the accuracy of data and organize information in electronic filing systems using our CRM system ensuring its smooth operation and reliability.
2. Tenant Communication: Serve as a point of contact for tenants, responding to their inquiries, requests, and concerns promptly and professionally. Maintain positive relationships with tenants and address their needs effectively using the CRM system.
3. Maintenance Coordination: Collaborate with maintenance personnel or contractors to coordinate repairs, maintenance requests, and property inspections. Communicate with tenants to schedule appointments and ensure timely resolution of maintenance issues.
4. Administrative Support: Provide administrative assistance to property managers, including preparing reports, scheduling appointments, and managing office correspondence.
5. Compliance and Regulations: Stay informed about local laws, regulations, and housing codes related to property management. Ensure the properties meet the required standards and maintain compliance with applicable regulations.
6. Holiday Cover: Provide holiday cover whilst property managers are away on annual leave.

Requirements:

• Previous experience in property management or a related field preferred.
• Knowledge of Fixflo and or Arthur Online preferred but not essential.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office suite.
• Knowledge of relevant laws and regulations governing property management.
• Ability to work effectively both independently and as part of a team.
• A proactive and customer-focused approach to problem-solving.

Benefits:

• Competitive salary based on experience.
• Opportunities for professional development and growth within our small team.
• Supportive and collaborative work environment.
• 25 days of annual leave plus a day off on your birthday!
• Generous company pension scheme.
• Convenient location in Wandsworth, London, with easy access to public transportation.

How to Apply:

If you are interested in joining our small team as a Property Administrator, please submit your CV and a cover letter outlining your qualifications and why you would be a great fit for the role. We look forward to hearing from you!