Project Manager (Managed Services)

As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.

Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we’re committed to personalised learning paths for every employee to help you, and us, grow.

Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We’re proud to design and develop some of the best business solutions like iTrent and People First to support our customers’ people-related challenges across every vertical.

Looking for the place where you can belong? Join MHR and help us shape the world of work.

Deliver an excellent customer experience via the provision of high quality, professional
project management for the Managed Services consultancy teams.

Duties and Responsibilities:

• Manage aspects of projects including planning, monitoring, control, reporting and communication to achieve successful implementations, delivered to the required quality, time and budget.
• Provide guidance to customer project team and act as project lead on behalf of Managed Services.
• Ensure all processes and tasks are completed by the Transition team, ensuring procedures and controls are in place for each project.
• Manage internal and external stakeholders, ensuring Managed Service projects go through the appropriate stage gates.
• Manage any risk and issues.
• Support on New Service projects, ensuring project plans and resources are in place and any new requirements are documented and supported by the Transition team.
• Continually work to update project procedures and look to continually improve the Transition process for customers.
• Support the Project Coordinator ensuring all work is scheduled, on track and
  documentation is up to date.
• Support with MHR Assist projects and improvement projects.
• Build relationships with key stakeholders, ensuring are the Managed Services keeping up to date on any changes that may affect the onboarding of new customers.
• Be aware of the revenue targets and revenue reporting, working with the Service Delivery Manager to ensure Revenue Targets are met.

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.