Project Administrator

Are you passionate about delivering exceptional customer service while ensuring projects run like clockwork? We're seeking a dynamic Project Administrator to join an established business where you'll be at the forefront of their commitment to excellence.

JOB TITLE: Project Administrator

LOCATION: Yeovil, Somerset (you will need to have your own transport due to location)

SALARY: Up to £25,000 PA DOE

HOURS: Monday - Thursday 8.30am - 5.30pm and Friday 8.30am - 5pm

BENEFITS: They have fantastic benefits to offer the successful candidate including; 23 days holiday plus bank holidays rising with length of service, wellbeing hour (an opportunity to book 2hrs a quarter to do what you like to relax), Simply Health Insurance, free parking, Nest Pension Scheme and regular team events days.

THE COMPANY: A highly established business within the technical industry who have a rare opportunity for a like-minded individual to join an enthusiastic, fun and dynamic team. Great company values incorporating honesty and accountability. Their products are built on quality, dependability and innovation and they always strive for perfection.

THE ROLE: As the Project Administrator you will be the linchpin of the projects team, orchestrating project timelines, resources and communication channels with finesse. You will liaise with key suppliers, internal teams and customers through all stages of the delivery process ensuring the customer journey milestones are achieved. You will keep customers and internal teams fully informed of any timelines, delivery dates, changes, queries or delays and assist the project team with any other ad-hoc tasks.

KEY DUTIES:

• Coordinating and documenting the onboarding of new customers, upgrades and maintaining effective services with customers.
• Placement of products on supplier portals, keeping the billing platform reconciled by accurately inputting order details onto all systems.
• Working closely with engineers to ensure work is scheduled accordingly, timely and accurate notes are updated on the system and tasks allocated are completed on time.
• Liaising with relevant teams to deliver products and services as agreed with the customer, meeting the agreed customer journey milestones.
• Keeping the customer up to date at all times to help support an excellent customer experience.
• Ensuring that all relevant information and updates are accurately documented in Salesforce.

THE CANDIDATE:

• Prior office / coordinator based experience with a key focus on customer service and the customer journey.
• Good knowledge and use of MS Office and computer systems in general - ability to pick up new systems with ease.
• Excellent customer service and communication skills.
• A skilled planner - a proven track record in being able to coordinate many tasks and complete deadlines.
• A supportive and helpful team member able to build strong cross departmental relationships.
• Proactive and self-motivated with a passion to learn and expand on your skills.

NEXT STEPS… If you are interested in finding out more- please apply online, call Debbie on or email with your CV.

Why make Office Angels your agency of choice?

• CV advice and guidance.
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• Weekly email updates of our most current opportunities.
• Support from a personable and dedicated team of experienced Consultants.
• We keep in touch! Once we place you in your new role, we keep in touch for your first few weeks to ensure you are happy and settled in.
• If we successfully find you your new role, we will plant a tree in your name!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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