Phlebotomist

Randox Health are delighted to announce our new retail partnership with industry giants John Lewis & Partners. With this exciting expansion of our clinic network, we are currently looking to recruit a phlebotomist based in Cheltenham, to drive this innovative venture.

The successful applicant will join a multi-disciplinary team and play an active role in providing exceptional service to clients.

This role will be responsible for ensuring customers have an excellent experience whilst in the clinic, ensuring they feel comfortable at all times, taking blood samples from both private and corporate clients. The phlebotomist may also be required to travel to client sites/pop up clinics to take samples on occasion.

You will contribute to the business by driving sales and will endeavour to grow awareness of the Randox Health brand by promoting our extensive range of preventative health testing.

You will be enthusiastic, with a can-do attitude and a high level of attention to detail. High energy is a must, and you must be willing to participate in internal and external promotional activity and events, as well as conduct daily appointments for a wide variety of different health checks.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Full time and part time roles are available, encompassing the opening hours of the clinic, which is open and operational 7 days a week.

Opening hours: Monday-Saturday 9am-6pm, Sunday 10.30am-4.30pm

The Role:

Ÿ Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into patient information systems (PIS).

Ÿ Demonstrate sensitive communication to ensure client understanding and consent.

Ÿ Maintain accurate records in PIS, uploading all relevant documentation.

Ÿ Represent the company professionally at offsite events and appointments.

Ÿ Engage in upselling and cross-selling at our private health clinic.

Ÿ Proactively drive sales and exceed targets.

Ÿ Complete company forms, specimen labelling, and laboratory test order forms accurately.

Ÿ Demonstrate high IT literacy to manage various software systems and daily tasks efficiently.

The Candidate:
Essential:

• Phlebotomy certificate of competence/equivalent training.
• High Level of IT literacy.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Exemplary customer service skills and experience.
• Ability to manage existing clientele and generate new clientele at the same time.

Desirable:

• Experience in a private healthcare setting.
• Proficient in using all Microsoft packages.
• Confidence and experience working internal/external events.
• Sales/retail experience.

About Randox Health:

For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, currently located in London, Liverpool, and Northern Ireland, with ambitious plans to roll out a number of new clinics in the coming months and years. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available.

At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.

In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service is trusted and used by a variety of private companies, individuals, and by the sports industry, and in the UK Government’s National COVID-19 Testing Programme.