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Personal Assistant

Posted 21 May by The Giaroli Centre
Salary icon £27,000 - £35,000 per annum, negotiable
Location icon London , South East England

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About us

  • We are a prestigious boutique private clinic based in Harley Street, central London.
  • We specialise in child psychiatry for ADHD and Autism and are internationally known as a national centre of excellence in the private sector.

Benefits

  • £27,000 to £35,000 (dependent on experience) p.a. competitive salary
  • Full-time permanent role
  • Working at home 1 day per week, 4 days onsite in Harley Street. During initial period you will be 5 days a week onsite to support your training.
  • Working in our Operations Team alongisde 6 other PA colleagues
  • Annual leave
  • Paid sick leave
  • Private pension
  • Access to an Employee Assistance Programme to further support you
  • All IT equipment provided
  • Prestigious working location

Role

  • Appointment management (via emails/phone calls)
  • Ensuring doctors have all relevant patient specific documentation in a timely manner and in advance of consultations.
  • Phone calls to patients, parents and carers
  • Supporting general tasks across your assigned doctors.
  • Promptly replying to emails, filtering emails for doctors.
  • First point of contact for patient concerns
  • Managing both inbound and outbound post
  • Ensuring all information is ready prior to clinic
  • Liaising with parents to ensure assessment paperwork has been issued, collated and returned in advance of consultations.
  • Ensuring clinic rooms are prepped and checked before and after clinic
  • Scoring of questionnaires used to support assessment consultations
  • Liaising with reception, ensuring day lists are produced and distributed in a timely manner.
  • Printing and emailing letters
  • Supporting the prescription delivery service
  • Covering for colleagues where appropriate

Ideal Candidate

  • We are looking for someone that can join our close-knit, supportive team who is organised, self-motivated, has great attention to detail, promotes excellent customer service skills and understands that the little details are important.
  • The candidate must possess great IT skills, the role is predominately email and phone-based interaction but at times will require face to face communication with our patients.
  • Private practice and psychiatry experience is desirable but not essential.

Required skills

  • 1
    Diary Management
  • 1
    Microsoft Word
  • 1
    Organisational Skills
  • 1
    Patient
  • 1
    PA

Application questions

Do you live within a 1hr commute of our clinic (Central London, Postcode: W1G 8QL)?
Would you be able to work 1 day from home (after initial training period)?
Are you currently working as a PA/Medical Secretary?

Reference: 52451159

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