Payments Officer

Role: Payments Officer

Duration: 6 Months

Location: London

Hybrid: 2-3 days in the office

Purpose of Job

• To both investigate and repair payments that do not follow the STP workflow on behalf of the EMEA offices.
• To manage and process in line with currency cut off times all payment queues within Montran JGPS and SWIFT.
• To be responsible for payment verification within Montran JGPS on behalf of the London & EMEA offices.
• To obtain customer cross currency exchange rates from Treasury Department in order to facilitate payment processing.

Background

• The Payments Officer is responsible for managing the various payment queues within JGPS Montran on behalf of both London and EMEA Offices.
• Responsible for exception-based monitoring, e.g. accurate manual repair of payments outside of STP processing.
• The incumbent of this role is required to develop and maintain good working relationships with all stakeholders such as PD-IS, CMS, Treasury and EMEA offices in order to maintain a high level of customer service.
• Responsible for high volume of payment repairs in excess of 500 per day at month end peak processing times.
• The Payments Officer is responsible for collating and producing monthly payment related MIS.
• Engage with immediate stakeholders and support system enhancements and related UAT.

Accountabilities & Responsibilities

• Exception based processing all payments requiring manual repairs in order to facilitate the payment process.
• Ensure that payment processing is in line with industry PSD2 regulations and Dubai VAT requirements.
• Monitor and clear all Montran JGPS payment queues each day in line with currency cut off times.
• Actively support the month end processing for both EMEA and London Payment teams.
• Investigate all STP payment exceptions and take appropriate actions to correct and enable processing.
• Working collaboratively with CSG to manage the manual payment validation checks and processing.
• Daily Target 2 and FOX reconciliation
• Assisting with the work around process relating to Dubai VAT to ensure the bank are meeting the guidelines set by the Central Bank of UAE.

Knowledge, Skills, Experience & Qualifications

• Accuracy - attention to detail when processing large payment volumes within tight deadlines.
• Ability to multitask effectively and manage conflicting priorities.
• Flexibility - Flexible and versatile attitude is essential due to the range of tasks and deadlines undertaken.
• Proactivity - Proactive and self-motivated approach to responsibilities and ability to multitask.
• Detailed payments knowledge and Industry Standard understanding e.g. PSD2.
• Excellent understanding of SWIFT payment formatting.
• Good communication skills.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunity's employer.