Parts and Service Administrator

Posted 2 April by Anderson Recruitment Ltd
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Our fantastic client based in Quedgeley, Gloucester is currently recruiting for a Parts and Service Administrator to join their team on a permanent basis.

Due to rapid growth and ongoing success, the successful candidate will join the busy service co-ordination team and will be responsible for supporting the team with a wealth of administration duties.

Responsibilities/Duties;

-Supporting the team with data processing of engineers reports and paperwork

-Providing customer quotations

-Answering telephone calls, and logging customer faults.

-Working closely with the parts sourcing team, assisting with sourcing and pricing requests and associated paperwork and assisting with the service exchange of parts.

-Updating customer purchase orders

-Dealing with the return of service exchange parts from the service engineers

-Allocating engineers to jobs when required and updating the customer accordingly

Candidate Attributes;

-Previous experience in customer focussed role

-Excellent communication skills and ability to work to deadlines

-Strong PC skills and experience using a CRM system is desirable.

-Strong attention to detail

Hours- Monday to Friday 8.30am-4.30pm

Salary - Up to £26,000 + Flexible working, Private medical insurance, 25 days holidays and team and social events!

Required skills

  • CRM
  • Data Processing
  • Exchange
  • Logging
  • Pricing

Reference: 52410597

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