Parts Advisor

Posted 24 April by Matt Burton
£27,000 - £35,000 per annum, inc benefits, OTE
Croydon , Surrey
Permanent, full-time
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Posted by Matt Burton
Our Client, a leading car manufacturer are currently looking for a Trade Parts Advisor to join the business based out of their Croydon Dealership. This role offers a team bonus as well as an individual bonus based on your upselling.

We are currently looking for a Trade Parts Advisor to join an exciting, leading and well-known car manufacturer. You will be required to provide accurate estimates for parts, ensuring that the customer is fully aware of the likely costs and timescales involved and setting expectations accordingly. You will help manage our clients current stock levels, as well as helping source parts for their customers or themselves.

About the role
  • Taking inbound calls from customers, advising and helping them in any way possible
  • Order parts for trade and retail customers
  • Notify customer on arrival to allow work to be scheduled and minimise parts stockholdings
  • Helping coordinate the parts drivers
  • Qualifying orders, checking information, and making sure all is correct
  • Making sure all customers are happy with the service received
  • Selling parts over the phone and over the counter
About you
  • Can handle a busy workload and deliver on promises
  • Have to have experience as a Parts Advisor
  • Enjoy working in a fast-paced environment and be able to keep up
  • Understand the customer journey and deliver the best service possible
  • Take great care and pride in your work
  • Have excellent communication skills both F2F and over the phone
About the Company
  • Excellent basic salary
  • Fully uncapped and realistic bonus
  • Ability to progress through internal promotion
  • Excellent benefits package, including pension, healthcare, NCP Parking Discount, Free eye test, car discounts and schemes
  • Flexible progression based on your career aspirations
  • Manufacturer based training
About Our Client
Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.

What’s Next?
If you’re a Parts Advisor looking for a role with realistic career progression within a business that promotes positive change and development, then this is the role for you. Apply online now or contact our Recruitment Team to find out more.

Reference: 52530955

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