Parts Advisor

Posted 2 April by Sytner Group
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TPS Parts Advisor

We have an exciting new opportunity for a Parts Advisor to join our growing TPS business in Leeds.

Who are TPS?

TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.

As a Parts Advisor you will be working with the Sales Manager and team to deliver excellent service to our Customers and achieve the sales objectives of the Centre

Parts interpretation & identification is a key element of this role therefore only those with parts experience or motor mechanical knowledge should apply.

What are we looking for?

  • A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
  • Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
  • Passion for providing a great customer service experience
  • Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
  • A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
  • Excellent attention to detail and accurate record-keeping
  • IT literate, preferably with a good working knowledge of MS Excel
  • A passion for the automotive industry

What we can offer you:

  • A genuine platform for you to develop your career and skills through our industry leading training and development programmes.
  • A Volkswagen Group induction programme that provides you all of the knowledge for you to excel in the workplace
  • An honest and trustworthy place of work with an opportunity to join an exceptionally knowledgeable team of industry professionals

Why Sytner

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Business social events

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Reference: 52407715

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