Part time Customer Service Advisor

Part time Customer Service Advisor

£14.976 (£12.00ph)+ comm (after probation)

Chessington

Part time permanent

24 hours per week - commission payable (on completion of probationary period for permanent role holder).

Thurs/Fri - 9-6 - Saturday - 9.30 -5.30

Our client requires a person with strong Customer Service experience used to working ina customer facing role. An exciting opportunity for a team player to join their growing business.

The Role

• Work with all customers that come via showroom walk in, phone, web and social media enquiries, identifying the customer needs with a welcoming cheery disposition
• Ensure a perfect customer experience from start to finish, delivering exceptional verbal and written communication
• Process sales transactions through the internal sales system
• Assist in the merchandising of the showroom
• Responsible for internet listings (gumtree etc) - adding products, descriptions and pricing to maximize every selling opportunity
• Responsible for social media postings - facebook/twitter posts that can help engage with our customers and create additional followers
• Maintain website listings - adding new product to retail web pages to maximize sales opportunities
• Liaise with internal departments to manage stock levels
• Organise deliveries and liaising with customers and trusted delivery companies
• Some movement of furniture within the showroom or to assist customers who wish to take purchased items with them.
• Work to maintain a safe retail environment

Required Attributes

• Strong customer service experience
• MS Office skills
• Determination to drive results
• Team player committed to the team and individual goals and willing to go the extra mile
• Creative, highly motivated & reliable
• An eye for colour and design
• An interest in and knowledge of social media