Part Time Customer Service Admin

Part time - Customer Service Administrator

Bedford, permanent role

Working any 2 days in the week 9am - 3pm (office based) and in addition you will be required to work 3 Saturdays per month, this will be an 8-hour day (working from home).

£12.00 per hour on weekdays

£18.00 per hour on Saturdays

We are recruiting for an established business who recently received their Gold Investors in People award. This is a small business with a family feel. You will be supporting the Operations Manager with administration and be first point of contact to customers over the phone and on email. We are looking for a candidate with a "can-do" attitude, who is friendly and confident talking to people at all levels. You need to be organised and proactive.

The role

• First point of contact to customers over the phone and email
• Booking jobs in and sending a detailed report of what is required to the field staff
• Updating the customer hourly, on job progression
• Update and log all information on the system
• Raise invoices using Excel
• Scanning and filling
• General admin

Skills and experience required

• Must have Admin experience
• Must be happy supporting customers over the phone and on email
• Strong communicator both written and verbally
• Must have good attention to detail and be pro-active
• Must be a good problem solver
• Self-motivated with a positive attitude

Benefits

• Free onsite parking
• 20 days holiday plus bank holiday pro rata
• 3% Employer pension
• Perk box after probation period
• Social events fully paid for regularly, including ascot, balls, family days out

If this role sounds exciting to you and you have the relevant skills and experience, please apply immediately and we will call you to discuss the role.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.