PART TIME CUSTOMER CARE EXECUTIVE - TEMPORARY
| PART TIME CUSTOMER CARE EXECUTIVE - TEMPORARY |
| WORKING HOURS: 9:00AM - 2:30PM / MONDAY - FRIDAY |
| NG15, NOTTINGHAM |
| £11.44 PER HOUR |
| TEMPORARY ON-GOING |
Job Description:
- Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner
- Input orders ensuring all information is accurate
- Make outbound calls as per the relevant call schedule
- Offer alternatives when products are out of stock or products are discontinued
- Stay up to date with and actively promote products/special offers current promotions
- Manage multiple daily tasks simultaneously including inbound calls, releasing draft orders, outbound calls and customer emails
- Drive efficiency and encourage customers to use our website and support them through the journey
- Work as a team to deliver world class customer service ensuring flexibility to meet our customer needs.
Person Specification
- Customer service experience by phone
- Be able to work on own initiative to deliver business objectives
- Proficient in Microsoft office suite - essential
- Previous admin experience
Reference: 52488659
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'