Order processing and Export Co-ordinator
Title : Order processing and Export Administrator
Salary: £34,000 - £35,000
Benefits: Annual Bonus £2000-£3000,
WFH- 2 days a week
25 days holiday,
Pensions 8%,
Life insurance,
private healthcare
Location: Borehamwood
What you want to know about this Client
- Highly reputable Global manufacturer renowned for their leading research and technology
- A corporate business with a family feel. A very well structured business with a positive culture and a sense of community across the team
Purpose of the role
- Process Customer Orders both International and UK ensuring timely delivery and compliant documentation
- Demanding role, that requires a methodical and detailed orientated administrator with freight experience
Responsibities
• Process both UK and international both
• Ensure timely preparation of shipments and raise all required documentation
• arrange shipment of goods through qualified forwarders
• Asses and raise credit notes
• First point of contact to overseas clients for all order enquiries and forecast
• Solve unforeseen issues in an efficient and compliant manner
• To liaise proactively with customers and sales staff in case of exceptions, ie if orders cannot be executed as planned.
• Maintain flawless documentation of orders and shipment documentation.
• Raise Customer Complaints/GDP Incidents and work with QA to investigate
Skills and Attributes
- Minimum up 3 years export experience outside the EU
- Knowledge of Customs legislation or strong understanding of freight forwarding
- Customer Centric with Great communication
- Impeccable attention to detail and ability to follow strict processes
- Excellent time management and ability to work well under pressure
Crisp Recruitment Ltd is a local recruitment consultancy based in Hatfield. We are working on behalf of our client to find suitable candidates for this opportunity
Required skills
- Customer Service
- Documentation
- Export
- Freight
- Orders
Reference: 52429708
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