Onboarding Administrator

Job Advert: Onboarding Administrator

Position: Onboarding Administrator  – Full-time
Location: Leyburn Office
Salary: £22,000 - £24,000 per annum (depending on experience)
Hours: Monday to Friday, 37 hours

About the Company:
We are working on behalf of a reputable firm based in Leyburn, dedicated to providing exceptional legal services to their clients. Our client is currently seeking a motivated and detail-oriented individual to join their team as an Onboarding Administrator.

Key Responsibilities:

1. Complete file openings and file closing procedures.
2. Manage and complete client registrations accurately and efficiently.
3. Ensure all client documentation and information are up-to-date and accurate.
4. Conduct AML (Anti-Money Laundering) checks in accordance with regulatory requirements.
5. Assist the team in following up on quotes and client inquiries.
6. Resolve client issues promptly and professionally.
7. Proactively chase and progress files to ensure timely completion.
8. Utilize feedback to continuously improve the onboarding process.
9. Foster strong relationships with secretaries and solicitors within the firm.
10. Answer incoming telephone calls and direct inquiries as necessary.
11. Assist with audio typing and copy typing tasks as required.
12. Undertake any other duties as assigned by the firm.

Requirements:

• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong organizational skills with meticulous attention to detail.
• Excellent telephone etiquette and communication skills.
• Ability to multitask and prioritize workload effectively.
• Previous experience in a similar role is advantageous but not essential.

Benefits:

• Competitive salary based on experience.
• Opportunities for professional development and advancement.
• Supportive and collaborative work environment.
• Employee benefits package.

If you are a proactive individual with a keen eye for detail and a passion for delivering excellent client service, we want to hear from you! Please submit your CV and a cover letter outlining your suitability for the role.