Office Manager

About us
Founded in 2004, our ambition remains the same: to source and supply the world’s best tea, directly from farmers and their tea gardens. We champion farms that work beyond sustainability - environmentally, economically and socially. We are honoured to collaborate with many of the top chefs, restaurants, hotels, bars and brands in the world. We seek out the best partners from tea garden to table - where tea was ordinary, we bring the extraordinary.

Overview
We are looking for a highly capable individual with excellent organisational skills to join our team as our Office Manager.
This pivotal role encompasses organising many aspects critical to the smooth running of our company and our team. It requires high levels of efficiency, tenacity, kindness and humour. A willingness to get involved in the nitty-gritty as well as offering a wider overview.
Reporting directly to Henrietta our tea lady and CEO.

What we are looking for
An individual with initiative, drive, kindness and enthusiasm:
• Highly organised and relishes the opportunity to multitask and be involved in multiple projects concurrently
• A high level of attention to detail
• Enjoys working with a small and flexible team
• Adaptable to handle changing priorities and deadlines
• Comfortable taking responsibility
• Not afraid to get your hands dirty
• Proactive
• Strong written and spoken English
• Confident working with multiple software packages
• Experience in office management would be good but we employ primarily on ability and aptitude

Responsibilities
• Team Leadership: Provide an overview and support to the whole team, fostering a positive and collaborative work environment.
• Office Administration: Manage day-to-day office operations. Coordinating and negotiating with vendors and service providers.
• Business Support: Providing administrative support to your team members, including scheduling group meetings, taking minutes, and holding feet to the fire.
• Record Keeping: Maintain accurate records and files, including employee records, contracts, and financial documents.
• HR: managing employee benefits and organising company events.
• Communication: Serve as the senior point of contact for internal and external inquiries, ensuring smooth delegation across the team and timely and professional responses.
• Continuous Improvement: Identify opportunities for improvements and implement efficient procedures and innovations to enhance everyone’s working lives.
• Compliance: Ensure compliance with company policies and procedures, as well as regulatory requirements.

What we offer
• The opportunity to work within an Independent, ethical, committed, and ambitious business in a kind and supportive team
• Great Central London location
• Generous staff discount
• Salary £30,000-£40,000 depending on experience + benefits
• Significant growth potential and advancement within our company
• An interesting, engaging, and dynamic work environment