Office Manager

If you have experience supporting clients/customers and enjoy listening, solving problems and ensuring the best quality of service then we have an ideal opportunity for you.

This position is working for a reputable professional organisation, based in the centre of Basingstoke, close to local shops and food outlets to enjoy.

Please find all the details below:

Job title: Office Manager

Hours: Monday - Friday, 37.5 hours a week

Salary: £28,000-£32,000

Location: Basingstoke, Hampshire close to public transport

Excellent Benefits:

• Enhanced annual leave of 32 days a year (inclusive of bank holidays).
• Flexible annual leave scheme providing the ability to buy or sell back an additional 4 days.
• Well-being days.
• Pension scheme (with the option of enhancing via salary sacrifice).
• Cycle to work scheme.
• Birthday lie in.
• Free breakfast, including 'pastry Mondays'.
• Funded social events.
• Staff well-being bursary scheme.

Office manager:

In conjunction with the Facilities manager, ensure the premises is adequately maintained.

To be a reliable point of contact for the premises.

Management of all security aspects of the business

To be responsible for fire evacuations / first aid within the business

Be a liaison between the offices

Room booking/allocation for clinicians.

Ensuring clients receive the best possible customer service throughout their experience.

Management of front of house, including ensuring both waiting areas remain clean, tidy and welcoming.

Line management of admin/reception team as well as housekeeping/maintenance, including carrying out one-to-ones, appraisals and dealing with any performance or conduct matters with support from HR.

Ensuring quality standards are met at all times.

Ensuring all company policies and procedures are adhered to.

Inductions of new staff, associates and contractors to the building.

Take deliveries and ensure adequate stock supplies for the building.

Office and stationary management

Skills/experience required:

• Experience of working within a Medical/Feedback/Customer experience/Quality assurance role is essential
• Previous experience working within a Medical/Hospital/GP/111 or similar environment would be a distinct advantage
• Ability to work under pressure whilst maintaining a calm professional demeanour
• Outstanding communication skills and the ability to communicate with a variety of audiences both internally and externally
• A calm, kind and caring manner with the ability to listen to feedback and use skills to de-escalate and/or resolve difficult situations.

Next steps:

If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company.

Alternatively if you know someone who may be suitable for this role please share the details.

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail).

We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.