Office Manager / Personal Assistant

A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK’s leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts.  This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team.

Job Purpose:

Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director.

Other duties & Responsibilities include:

• Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers’ issues.

•   Liaising with procurement and office supplies ensuring best value.

• Raising purchase orders as requested by departments.
• Using a range of office software, including email, spreadsheets and databases.
• Uploading documents to the Quality Management system.
• Assigning jobs to the relevant asset administrator or in-house engineer.
• To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required.
  
  • To administer and adhere to the requirements of the HR department and employee handbook (,
• To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary.
• Supporting other teams– from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories.

This an exiting role and a great time to join the organisation as they are expanding their team.

To be considered for this role, you must have proven experience in the following:

• Dealing with clients at all levels in a confident and professional manner
• Friendly with a good sense of humour
• Sound knowledge of Microsoft Office skills
• Knowledge of Health and Safety in the workplace an advantage
• Knowledge of French advantageous but not essential
• Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times
• Patience and dedication
• Resilient / robust

If this role interest you and would like to know more, please apply today!