Office Administrator

Office Administrator

A leading organisation based in Toomebridge Co Antrim, is currently seeking an experienced Office Administrator.

This is a Full-Time permanent position.

Working hours: Monday to Thursday 8am-5pm and Friday 9am-1pm

Salary – £23,000 to £24,000

Job Details

As an experienced office administrator, you will play a pivotal role in various departments within our office. The position will initially involve processing customer orders onto our computer system, to develop an understanding of our products - once the successful candidate is confident, we will provide training to cover our customer service department when necessary.

Essential Criteria:

• Previous experience in an office administrator role
• Strong communication skills and the ability to empathize with customers.
• Excellent phone etiquette with good verbal communication skills
• Excellent organizational skills and attention to detail.
• A positive attitude and a commitment to delivering exceptional customer service.

Duties

• Processing Orders: Responsible for processing orders onto our system in a timely and accurate manner.
• Product Knowledge: Develop a deep understanding of our product to effectively guide customers through their enquiries and provide accurate information.
• Customer Interaction: Engage with customers via various channels, including phone and email, to address queries, resolve issues and provide assistance.
• Communication Skills: Exhibit outstanding communication skills, both written and verbal, to convey information clearly and professionally.
• Sales Administration: To assist the Sales Managers source and engage new potential customers.