Office Administrator
Office Administrator
A leading organisation based in Toomebridge Co Antrim, is currently seeking an experienced Office Administrator.
This is a Full-Time permanent position.
Working hours: Monday to Thursday 8am-5pm and Friday 9am-1pm
Salary – £23,000 to £24,000
Job Details
As an experienced office administrator, you will play a pivotal role in various departments within our office. The position will initially involve processing customer orders onto our computer system, to develop an understanding of our products - once the successful candidate is confident, we will provide training to cover our customer service department when necessary.
Essential Criteria:
- Previous experience in an office administrator role
- Strong communication skills and the ability to empathize with customers.
- Excellent phone etiquette with good verbal communication skills
- Excellent organizational skills and attention to detail.
- A positive attitude and a commitment to delivering exceptional customer service.
Duties
- Processing Orders: Responsible for processing orders onto our system in a timely and accurate manner.
- Product Knowledge: Develop a deep understanding of our product to effectively guide customers through their enquiries and provide accurate information.
- Customer Interaction: Engage with customers via various channels, including phone and email, to address queries, resolve issues and provide assistance.
- Communication Skills: Exhibit outstanding communication skills, both written and verbal, to convey information clearly and professionally.
- Sales Administration: To assist the Sales Managers source and engage new potential customers.
Reference: 52436204
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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