Office Administrator

We are looking for an experienced office administrator to join our expanding team.

KitchenEX import and supply retailers around the UK with premium kitchen appliances. We are the sole importers of Faber Cooker Hoods, ILVE appliances, and PlamaMade Filters in the UK. We are looking for an administrator to support our team in the smooth running of the office. This is the ideal opportunity for an experienced administrator looking to work with a friendly and passionate team with a real family feel.

As office administrator You will ensure retailer requirements are met by accurate and efficient processing of orders, organising deliveries, invoicing and stock control. You will be responsible for supporting a number of accounts, ensuring any of their customer specific requirements are met. Together with general administration duties to support the day to day running of the office. The ideal candidate needs to be organised, able to proactively manage their own workload unsupervised, be able to work under pressure towards set targets and complete shared office and administration duties.

Main Responsibilities

• Order Processing
• Managing deliveries
• Speaking to consumers, retailers and the sales team over the phone and answering general queries
• Payment handling - taking and chasing payments
• Manage and update customers and transactions on the CRM system
• Order fulfilment of items from the office
• Shipping of resources from the office to retailers - For example sending out brochures and point of sale items
• Managing and updating retailer information - For example checking displays, ensuring up to date contact information, opening times and days.
• Arranging returns and collections
• Producing and updating reports
• Will be required to carry out an additional administration tasks to help support the day to day running of the business

We are keen to speak with candidates who have previous experience of order processing, have worked within the distribution industry previously and are passionate and driven about delivering exceptional customer service,

The successful candidate should possess the following skills

• Sound knowledge of all Microsoft applications
• Ability to gather and sort data accurately
• Ability to work on a CRM system essential
• Excellent communication / telephone manner
• Good attention to detail
• Ability to prioritise work load and have good time management and organisational skills
• Ability to handle confidential information
• Strong record keeping skills
• Be proactive, self-motivated and able to use own initiative
• Have the ability to multi task effectively
• Experience in problem solving
• To be able to work individually and be part of a team.

Salary £22,000 - £24,000 depending on experience

Hours of Work:

Monday to Friday -9am till 5pm

Apply Now:

Please provide your CV and cover letter.

No agencies, thank you