NHS Service Delivery Team Manager

Think Specialist Recruitment are working with an international company on an exciting opportunity within their hospital site services. We are looking for a Service Delivery Team Manager to join the team at Charring Cross Hospital. The ideal candidate will have management experience within a clinical / NHS setting and change management experience.

The company provides medical equipment to Charring Cross Hospital and as part of this service they have individuals on-site who manage the inventory of this equipment. We are looking for a manager to join the team to ensure the programme is delivered effectively.

This is an ongoing temporary contract to begin with with the potential to change to a permanent role thereafter.

This is an excellent opportunity to join and have exposure to a Global business that offer excellent opportunities for career progression.

This role will be paying the hourly rate equivalent of a salary between £40,000 - £45,000pa depending on experience.

As this is a temporary role you will receive weekly pay!

Core office hours: Monday - Friday 08:30 - 17:00

Duties:

• Lead all service delivery activities at the Charring Cross site
• Develop and execute action plans to ensure a high-quality service is delivered and contractual agreements are adhered to
• Develop, review and maintain KPIs for the service delivery team
• Maintain stakeholder relationships
• Identify and resolve any teething issues within the service
• Ensure service delivery SLA's are adhered to
• Manage, coach and develop staff
• Identify cross-business selling opportunities; keep commercial business development informed on performance and upselling opportunities.

Candidate Requirements

• Management experience within a healthcare environment
• Experience in dealing with hospitals/ NHS services
• Process and solution-oriented problem solver.
• Excellent communication skills in English.
• Project or change management / operations management experience
• Willingness to travel as this position requires you to be on-site in the clinical area daily Monday-Friday

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in temporary, permanent and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, accountancy & finance, human resources, sales admin/sales support, marketing and IT