New and Used Car Sales Administrator

New / Used Vehicle Sales Administrator

Maidstone

Full time / Permanent role

Competitive Salary

Main Objectives:

To ensure that all vehicle sales customers receive their vehicle in a timely and professional manner, with complete, correct, and accurate documentation, in order to meet the Company’s customer satisfaction values and targets.

To support the vehicle sales departments with accurate and timely information as required ensuring that all sales opportunities are given the maximum chance of success.

To support the Management Team, where required, with the efficient and flexible administration of the department, with reference to 'end of month’ periods.

To aid the vehicle sales departments with the profitable achievement of the Company’s and Manufacturer’s objectives.

To demonstrate an ability to remain calm under pressure to meet strict deadlines.

Detailed Responsibilities:

To follow the Company’s procedures regarding invoicing and payment for vehicles and report any issues to the Management Team.

To maintain accurate and complete vehicle stock records as required, ensuring that the details of all sales vehicles are always available and up to date.

To raise invoices, work instructions, payment requests, insurance documentation, warranty policies and similar paperwork to a high degree of care and accuracy.

To arrange taxation both internally and using other vendors, adoption and registration for sold and also Company vehicles, working within the established Company, Manufacturer and DVLA procedures and guidelines for security and financial completeness.

To provide cover for other Sales Administration staff when unavailable through training, holiday etc and to remain flexible to cover extra hours at busy trading periods. Some weekend work may be necessary at times. The Company will provide the necessary additional training where required.

To carry out temporary Telephones / Reception tasks as required, including dealing with customer enquiries in person and on the telephone in a helpful and professional manner, to ensure that the Sales department provides a friendly and efficient service.

To ensure that the office, filing, and reception areas are maintained in a clean, tidy and professional condition at all times.

Limits of Authority:

All vehicle ordering, specification, invoicing, taxation, pricing, and customer related decisions to be within guidelines agreed by the Management Team.

No Capital Expenditure authority.

No authority to hire or formally discipline staff.

No Contracts may be entered into on behalf of the Company.

No authority to release vehicles without full payment or to grant credit beyond the Company’s agreed terms.

This job is measured by:

The accurate and efficient operation of the vehicle sales administration functions, as evidenced by the quality of stock management, sales documentation, and customer satisfaction indices of the department.

The accuracy of information input into the 'Keyloop’ system and costed invoices.

The achievement by the department of Company and manufacturer set standards and sales objectives.

Interpersonnel are operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search. We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion. Interpersonnel is an equal opportunities employer. Our all current vacancies are on our website