Neighbourhood Administrator 6 month FTC

We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.

As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.

We are looking for an Administrator (6 Month FTC) to join the Neighbourhoods team in Blackburn in this exciting new opportunity. As an Administrator you will be providing administrative support to the Neighbourhoods team.

Requirements

Outline of Key responsibilities for the Administrator (6 Month FTC) ...

• To provide the Neighbourhoods team with administration and organisational support.
• To ensure all information is accurately recorded and maintained on our systems, and on our CRM database.
• To assist with the production of statistical information when required.
• To answer all external telephone calls promptly, ensuring any messages are relayed clearly to the relevant person.
• Ensure all activities comply with data protection. As you will be dealing with personal and sensitive data.
• Good attention to detail, ability to follow a compliance process and tracking data on a spreadsheet.

• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
• A positive attitude and willingness to learn and develop new skills.
• Ability to work well within a team and collaborate with colleagues
• Responding to customer inquiries and providing excellent customer service.

We are looking for someone who has...

• Proven experience of providing comprehensive administrative service in a team environment.
• Basic knowledge and understanding of safeguarding, vulnerability and risk
• Good attention to detail, ability to follow a compliance process and tracking data on a spreadsheet.
• To demonstrate a proactive approach to problem solving
• Ability to work under pressure, delivering quality work to tight deadlines

Benefits

In return, we are offering the successful candidate in the Neighbourhood Administrator (6 Month FTC) role...

• Salary of £23,088 per annum
• Annual pay scale increase
• 27 days holiday (rising to 32 over 5 years' service) + bank holidays
• Hybrid working 2 days a week in the Blackburn office.
• You will be working 37 hours per week, Monday - Friday. Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
• Wide range of technical, professional, and personal development training opportunities
• A flexible working environment, with a range of family friendly policies
• Wide range of technical, professional, and personal development training opportunities
• Attractive pension scheme
• Health and wellbeing benefits including access to GPs
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
• To view the full range of our award winning benefits click on the Employee Benefits Link

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!

Please ensure you fully answer the questions on the application form.