Move-on Specialist and Activities Coordinator

Job Title: Move-on Specialist and Activities Coordinator

Location: Glasgow

Salary: £27,275 increasing to £31,059 following successful completion of a 6 months' probation period

Job Type: Permanent, Full Time

The Company:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

The Role:

We are currently looking for a Move-On specialist and Activities Coordinator to join our dedicated and compassionate Trafficking and Exploitation Survivors' Service (TESS), on a Permanent contract.

The successful candidate will be organised and customer focused, have demonstrable experience providing advice and information within an organisation and working with people in sensitive and emotionally demanding situations and be passionate about protecting our vulnerable clients.

Duties and Responsibilities:

• Provide support to victims of trafficking (known as clients), as directed by the Regional Manager; by managing a case load of complex clients who are ready to be exited from the service, offering appropriate individual support to clients; and finding bespoke move-on solutions
• Arrange and coordinate meaningful activities for clients, whether individual or group in nature. Such activities may include, but are not limited to: social activities/events, outdoor activities, volunteering opportunities and local community activities
• Engage with Client Advisers to ensure an appropriate handover is given, in preparation for exit from service
• Support the process of clients being able to obtain employment and affordable housing, where appropriate
• Arrange the process of supporting a return to a client's country of origin, where appropriate
• Seek out suitable long-term accommodation and support options for clients who are no longer eligible for support from the service but are struggling to find move-on options
• Collect data and record efficiently as required
• Provide support to other colleagues as and when required
• Provide telephone assistance and new referral meet and greet during unsocial hours on a rota basis (being part of the on-call service - one week on call outside working hours, every few weeks)
• Respond flexibly to provide cover for all other operational activities

?Experience and Skills:

• Experience of working in Social Care setting and working with clients who present with complex needs, including mental health and substance misuse
• Demonstrable experience of working face to face with members of the public, dealing with people in sensitive and emotionally demanding situations
• Proven ability to prioritise and work on your own initiative whilst respecting boundaries
• Ability to deal with deadlines and conflicting priorities

What else to expect:

• Experience of working in Social Care setting and working with clients who present with complex needs, including mental health and substance misuse
• Demonstrable experience of working face to face with members of the public, dealing with people in sensitive and emotionally demanding situations
• Proven ability to prioritise and work on your own initiative whilst respecting boundaries
• Ability to deal with deadlines and conflicting priorities

Benefits:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme

About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.

Closing Date: 31 March 2024

Please click on the APPLY button to complete the application form for this role.

Candidates with the relevant experience or job titles of; Activities Coordinator, Activities Organiser, Events Assistant, Events Coordinator, Event Organiser, Events Officer, Event Assistant may also be considered for this role.