Motor Claims Handler

A Motor Claims Handler with motor claims experience is required for a unique service provider. This is a permanent role to engage with drivers to understand cases, claims, queries and supporting them from incident to completion. This claims handler role is office based 5 days a week.

This is within a busy office setting, working within a team of 5 ensuring the best claims handling service and fleet service support for both internal drivers and external parties.

The duties involve:

• Coordinate correspondence between all parties involved, including colleagues, employees, third party drivers, customers, insurance companies through to stakeholders and local authorities.
• Assess claims and compile facts, evidence, statements and confirm insurance position to the Claims Manager.
• Manage key relationships with all parties including external and internal.
• Manage each claim through checks, policy checks, correspondence, FCA. MOJ, MIB, DPA, ABI/GTA processes and record through the claims handling system.
• Balance process, compliance and professionalism with an awareness of timely recovery of costs and operational requirement.
• Debt recovery for claims including complex and aged.
• Support with general fleet location and hire vehicles.
• Recommend solicitors as appropriate

We are looking for:

• Motor claims insurance sector experience
• Claims handling database / software experience such as Eclipse Proclaim
• Knowledge and training on FCA, MOJ or other relevant compliance
• Outstanding communication and administration skills
• Most importantly, empathy, understanding and great communication skills

The details:

• Hours of work 9:00-5:00pm Monday to Friday.
• Full training in this unique setting is provided and supported offering a clear career path in this growing and leading company.
• There is free parking next to the offices.
• Great perks and benefits.

Interviews are immediate and there is an immediate start available subject to your notice period.

To apply, send your full CV today to Louise at Sayjo Recruitment and we will aim to respond within 48 hours.