Motor Claims Administrator

Motor Claims Administrator - £23,000 (£28,750 OTE)

We have a great opportunity for a Warranty Administrator to join the office-based Service and Repairs team of a successful automotive-services company in Reading.

This is a varied and busy role working in a friendly and supportive team, providing excellent customer service and support to the in-house Warranty Assessors. There are strong opportunities for career growth as your experience develops.

Responsibilities

• Providing excellent administrative and customer support for the team

• Requesting and reviewing service invoices

• Administration of documentation to support the engineers such as proof of recovery

• Discussing repairs with customers via telephone, email and updating systems

• Sourcing reconditioned/refurbished parts where appropriate

Requirements

• Previous customer service or administration experience within an automotive/motor claims environment

• Friendly and polite telephone manner

• Confident computer skills and strong attention to detail

• Strong communication and customer service skills

• Hours: 8.30 - 17.30 Mon - Fri (only 1 Saturday per month until 4pm)

If you think you’re suitable for this role, then please click 'APPLY’ now!

Recruitment Note

Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.