Mortgage Servicing Administrator

Mortgage and Bridging Servicing Administrator

£24-30k

Bournemouth

KFS Recruitment are proud to be working alongside a Bridging Lender, on the South Coast of the UK, who are looking to increase their team by adding an Administrator to the team. We are looking for someone with Financial Services experience, preferably Mortgage or Bridging. Attention to detail is a pre-requisite as is a can-do mentality.

This is a fantastic organisation with fantastic offices and on site parking, also easily walkable from Bournemouth train station.

Responsibilities:

• Produce redemption statements and liaise with all parties to ensure funds are repaid
• Ensure that Land Registry Titles are updated before the facility expires
• Report any overdue loans to the Head of Servicing
• Good phone manner and not be afraid to handle difficult conversations
• Assist in instructing third party partners such as asset managers and monitoring surveyors
• Assist Servicing Manager and Head of Servicing with the management of the company Loan Portfolio
• Update and maintain the company’s CRM,
• Manage own pipeline of tasks and ensure tasks are worked/added in a timely manner
• Provide effective communication to all parties, including introducers and/or applicants, ensuring exceptional customer service at all times
• Work with the wider team so that agreed targets and objectives are met

Experience required:

• Experience working in a similar role for 12 months+
• Able to demonstrate a proactive, hardworking, flexible attitude and able to work under own initiative but also as a member of the wider team
• Good telephone manner
• Proficient in MS Office and ability to learn new systems.

Non-salary benefits:

• 25 Days Annual Leave + Bank Holidays.
  Annual Leave increases by 1 day per full year up to a max of 30 Days.
• Workplace pension
• Referral programme
• Company Christmas and summer parties
• Regular company social events
• Mindfulness sessions in the office
• Fruit bowl, healthy snacks, Nespresso coffee available daily.