Mortgage Case Handler

Our client is a boutique financial services company with a highly reputable and growing brand based on the Wirral.

They have an opportunity for a mortgage case management agent, to support a team of mortgage advisers within their busy office. You will act as a key support for the processing of mortgage applications, managing a busy case load and being responsible for collating the required documentation to ensure the smooth processing of the mortgage.

This role is extremely customer service focussed and therefore you should be confident when dealing with internal and external clients, able to chase outstanding information in a timely manner, acting as the customers first point of contact throughout the process. You will liaise with solicitors, banks and mortgage companies, ensuring that deadlines are adhered to and client expectations are met, manging and resolving any complications along the way.

This role is extremely fast paced, with deadlines to be met on a daily basis. You will be tasked with managing multiple cases, so we are looking for a multi tasker who is used to managing high volumes of clients and delivering an excellent service under pressure.

Due to the daily demands of this position we are looking for a candidate who has experience within the mortgage industry, either within a customer service or administrative capacity.

You should also possess exceptional attention to detail, the ability to work to targets and KPI’s, a professional telephone manner and excellent organisation skills.

This role offers a highly competitive salary of £24-25k plus bonuses, additional rewards and plenty of opportunity for career progression.

To apply for this exciting case management opportunity on the Wirral please attach your current CV for consideration.

Clifton Gray is a specialist property recruitment company. We specialise in placing property professionals within architecture, residential property, and commercial property, from entry level through to senior appointments.

If you are currently working within the property sector, and you would like to hear more about how Clifton Gray can guide you through your next career move, please get in touch