MOP Specialist

Here's what you'll be doing

The E.ON I&C Pillar combines the current nPower nBS & E.ON B2B businesses to create a new £5billion revenue business serving c60,000 customers and around 300,000-meter points with a view to becoming the number one B2B energy supplier in the UK.

We have an exciting opportunity for a MOP Specialist to join our team. The ideal candidate for this position should possess strong problem-solving and analytical skills, enabling them to identify complex issues and devise effective solutions. For this role, you will manage and schedule tasks within specified timeframes, even when faced with conflicting priorities, to ensure adherence to SLAs. The position is based in Solihull and offers a hybrid working arrangement of 2 days in the office per week.

Responsibilities include:

• Dataflow management in line with BSCP timescales
• Managing complex metering queries
• Liaising with customers
• Capacity management
• Internal and External Agent collaboration
• Portfolio progress reporting
• Managing site visit results and actioning relevant industry dataflows
• Junifer ticket processing

What we need from you

• Negotiation and influencing skills to obtain best results
• Communicate effectively with customers, suppliers, and staff at all levels
• Work independently, accurately and using initiative
• Organisational skills with the ability to prioritise own workload whilst maintaining service

Here’s what you need to know

• Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022!
• As the only energy company to feature in The Inclusive Top 50 UK Employers (our 2022/23 ranking is 15th) we’ve proven that we’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.
• We realise the best people bring their energy at different times, so we’re happy to talk flexible working and offer a range of flexible working options, including full time, part time and job share.
• As a Disability Confident Employer we interview every disabled applicant who meet the minimum criteria for the role.
• We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.