Mobilisation Manager

Mobilisation Manager, Block Property Management

Overview, Mobilisation Manager, Block Property Management

• To coordinate the mobilisation process of all new business
• Operational team with completing key mobilisation actions i.e., closing off compliance, initial site visit actions, fire safety matters etc.
• Assist in mobilising, re mobilising and de mobilising contracts.
• To ensure mobilisation processes are in place to provide a smooth customer experience
• Promote customer service excellence through leading by example and always ensure the best customer experience is provided.
• Review and enhance the Mobilisation procedure
• Manage the existing templates and keep up to date as needed.
• Review Site standards and visit sites as required

Responsibilities, Mobilisation Manager, Block Property Management

• Effectively manage mobilisation tracking portfolio and take responsibility for good all-round customer service.
• Assisting in the process welcome packs for new sites we are taking over at least one month in advance of handover date.
• Completing minutes and any site reports
• Creating contract orders and signing contracts being cautious of s.20 regulations
• Create site info pack to Operational Team on site and off site to demonstrate what we are responsible for including but not limited to asset list, contractors assigned, Fire Safety measures, PIB info etc.
• Effectively track and identify resolution of snagging issues at pre handover and handover instruction.
• Provide support to clients/developers to allow for management

Technical skills, Mobilisation Manager, Block Property Management

• Excellent knowledge of property management principles and procedures.
• Strong self-motivation to keep improving, learning, and developing.
• Excellent soft skills when dealing with people to empathise and understand the customers’ needs.
• Good knowledge of QUBE computer system.

Salary, Mobilisation Manager, Block Property Management

£45k to £55k depending on experience

Please note only candidates with relevant experience and meet the minimum requirements will be contacted.

Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management, AST, PRS, Build to Rent (BTR), Facilities Management, Concierge and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.

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