Marketing Communication Specialist

We have a fantastic opportunity for a Marketing Communications Specialist to join the Corporate Affairs Team on a 12 month fixed term basis, working 30 hours a week for this professional organisation in Basingstoke. Working one day in the office - hours / days to be discussed.

The ideal candidate will have customer marketing communication experience, preferably gained from within the public sector or non-profit organisation however a more generalist background will be considered. The key duties for this role will be creating content and promoting the communities programmes and cost of living by using a multiple of channels including the website, letters and social media. The successful candidate will also be involved in quarterly service updates for customers, producing performance reports and taking part in campaigns.

Key responsibilities include:

• Working closely with key stakeholders, listening to and understanding their communication requirements and providing them with expert support.
• Producing and delivering creative, engaging content and campaigns for customers through multiple channels, including web, social media, email and SMS, direct mail and more.
• Working to align customer communications with external and internal communications, and with the organisations strategy and values.
• Managing and measuring the effectiveness of communications, including external benchmarking and best practice.
• Understanding the pressures and issues facing the industry and keeping up to date with best practice in Communications and PR, particularly changes to communications innovation, legislation and codes of practice and sharing this insight with colleagues.

Skills required

• Excellent written communication and interpersonal skills, including the ability to adapt your tone and write copy/create campaigns designed to generate a response or change in behaviour.
• Demonstrable experience of producing engaging customer content and campaigns.
• Experience of briefing and working with designers and creatives.
• A good understanding of MS Office packages, including Word, Excel and Publisher.
• Use of email marketing and social media management platforms and tools.
• Experience of working to deadlines and achieving targets through own work and the work of partners.
• Work well within a small team and on your own initiative.
• Be highly organised with a methodical approach.

You may need to travel between offices and attend external events on occasion, so you'll need access to transport and be happy to travel.

If you do not hear from a Consultant within 1 week of your application, then unfortunately on this occasion, you have been unsuccessful