Major & Complex Loss Property Academy Director

• Major loss adjusting operation have a new opening for a M&CL Property Academy Director.
• You will be part of the mentoring and peer review programme for £100k+ claims handled across property.
• Actively contributing to the ongoing technical development & training of the Property division.
• This is a non-claims handling role and applications will be considered on a full time and part time basis.

Your key responsibilities will be as follows:

• Working with the existing mentors and peer reviewers to maintain a high standard of consistent product
• Development of staff handling £50-250K claims
• Contribute to training and development programmes
• Drive continuous improvement in technical delivery and enhanced Customer/claim outcomes
• Contribute to technical guidance documents on key topics/areas.

About you:

• Extensive knowledge of Commercial & Domestic Losses
• Likely to have a market/client reputation
• Regular contribution to technical papers/presentations to internal and external stakeholders
• Experience of staff mentoring/development
• Ideally ACILA/FCILA qualified