Maintenance Operative

Maintenance Operative

Shift: 5 days over 7, 37.5 hours/week

Salary: £33,000

Maintaining properties:

• Day to day management of reactive and preventative maintenance.
• Identifying and rectifying resided maintenance issues e.g., unblocking sinks, showers, 'making good' damaged paintwork.
• Ensuring a secure, comfortable, and safe environment. Taking pride in the appearance of the property.
• You'll be carrying out checks and building walks - logging all your observations on an iPad.
• Inspecting communal areas; the power house - the plant room and the corridors, residents' rooms. Recording and completing any follow up.

Supporting residents:

• Working with your other colleagues from the Customer and Night Teams to achieve the best results and solutions for our residents, 24/7.
• Respectful of people's privacy and personal information - they will train you on all aspects of GDPR.
• Provide excellent customer service
• Learn about our different processes and how we keep our residents and colleagues safe.

Being part of the team:

• Work with the Maintenance Manager/Maintenance Supervisor to ensure maintenance records and Property Documentation Files are accurate and up to date.
• To join in and speak up, making a constructive contribution at the monthly team meetings.
• Support the on-boarding of new colleagues into the team; answering questions and sharing your knowledge.
• Carry out specific training to help you in your role and to acquire new skills including full training on our bespoke IT Resident reporting systems and processes.
• Dealing with issues or incidents and calling the emergency services when needed.
• Assisting on-site contractors to ensure completion of work and maintain health and safety procedures.
• Understanding the importance of Health & Safety and Fire Safety in all that you do and report anything that is not safe.

What's in it for you?

• £33,090 salary p.a. and access to full range of benefits!
• A smart presentation is important - your top and name badge will be provided.
• Supporting the business by working on-call on a rotating basis
• Working 37.5 hours/week, 5 days out of 7, including bank holidays
• They will apply for an enhanced DBS check

About you

• Do you have experience working in Facilities/ Estates/ Maintenance with a proven track record of maintaining assets to an exceptional standard?
• Are you able to help our residents have the best experience ever?
• Sensible and calm under pressure?
• Do you have a positive attitude?
• Able to provide a warm welcome to visitors, and contractors to our properties?
• Do you have good common sense and are eager to help our and find solutions?
• Take pride in your appearance and how you communicate with others?
• Can you organise yourself and work through a list of set tasks within a certain time frame?
• Are you a great time-keeper?
• Flexible in your approach to work tasks?
• Do you have a good level of computer literacy?
• Do you have experience working with a large plant, working with a BMS system or experience in mobilising/ opening new buildings?

Benefits

• 28 days annual leave
• Travel to work Loan
• Cycle to work Loan
• Recruitment bounty
• Company pension contribution
• Staff parties
• Life assurance
• Perkbox
• 50% Discount The Gym Group membership
• 24/7 Employee Assistant Programme
• Training and Development
• Access to Headspace wellbeing app