Mail Order & Warehouse Assistant

Job Title: Mail Order & Warehouse Assistant

Location: Brighton, BN1 9BL

Salary: £23,400 per annum

Job Type: Full time, 37.5 hours per week

Deadline Day: 24th April 2024

About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do.

Join us in delivering exceptional customer service to our amazing fans!

Are you looking to join a dynamic warehouse operation Do you thrive in a fast-paced environment and enjoy working as part of a dedicated team If so then keep reading!

This role will support with the whole mail order process through to the dispatch of parcels and ensure up to date records are maintained at all times. You will also deal with all customer enquiries, by delivering first-class customer service. As part of this role, you will support with unloading and checking deliveries, and ensure these are stored in the stockroom in a safe and secure manner.

What we are looking for

The successful candidate will have previous knowledge and experience working in a retail store or customer service environment. This role would be suitable for someone who is a team player with exceptional communication skills to include an excellent telephone manner and empathy skills. If this sounds like you then apply today!

The successful candidate will have previous knowledge and experience working in a retail store or customer service environment. This role would be suitable for someone who is a team player with exceptional communication skills to include an excellent telephone manner and empathy skills. If this sounds like you then apply today!

Our values are:

- Treat People Well

- Exceed Expectations

- Aim High. Never Give Up

- Act with Integrity

- Make it Special

How we say thank you:

- Free breakfast and lunch at both sites

- 23 days holiday rising with length of service (pro rata for part time staff)

- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more!

- Priority access to match tickets and access to free WSL tickets for 23/24 season

- In-house training programme and CPD opportunities

- Discounts and benefits from partners and local businesses

Our commitment to Diversity and Inclusion

We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK.

All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.

To submit your application for this exciting Mail Order & Warehouse Assistant opportunity, please click ‘Apply’ now.

The deadline for applications is the 24th of April 2024.